EzyBiz LEX vs Clerx AI
Clerx AI is an AI intake platform for law firms from Clerx, Inc., whose terms are governed by New York law, with an AI receptionist that answers calls, website chats and texts. EzyBiz LEX is a business phone with an automated answering service built in, made in Melbourne for Australian law firms. Both are on the Smokeball marketplace. This page compares them, from Clerx's website and Smokeball's support documentation as at 30 September 2026.
The one difference that drives the rest
Clerx is an intake layer. Its AI answers the call, qualifies the enquiry against the firm's intake playbook, books the consultation and pushes the lead into Smokeball, with call transfers and escalation routing to staff. It is built around converting new enquiries, and the lawyer's own calls, call backs and texts happen on whatever phone the firm already has.
EzyBiz LEX is the lawyer's phone as well as the front desk. Existing clients, the other side's solicitor and new enquiries all ring the same business number in the app, the lawyer takes them directly when free, the answering service takes them when not, and each call is filed to the matter it belongs to.
| Area | Clerx AI | EzyBiz LEX |
|---|---|---|
| What it is | An AI intake platform for calls, website chat and SMS. | A business phone for each lawyer, with an automated answering service and matter filing built in. |
| Where it operates | Smokeball's marketplace lists the Clerx integration for the USA. Its privacy policy says information may be stored and processed in various jurisdictions around the world. | Made in Melbourne for Australian law firms. Australian numbers, with summaries, transcripts and messages stored in Australian data centres. |
| Who answers | An AI receptionist, around the clock, in more than 40 languages. | An automated answering service in the firm's name, which says it is automated, in one of three modes each lawyer sets: Available, Screen or Unavailable. |
| A phone for the lawyer | None listed. Its AI can send follow-ups and reminders, and no line or calling app for the lawyer is listed. | Yes. Each lawyer has an Australian business number in the EzyBiz LEX app on the phone they already carry. Calls come in on it, calls out show the business number, and SMS is sent and received on it. |
| When you are free | The AI answers. Its plans include call transfers and escalation routing to the right person. | In Available mode the call rings straight to the lawyer, with the caller's name, their matter and the last note on screen before they answer. Nobody answers first and nothing is transferred. |
| Changing availability | Not described on its website. | One tap on the Home tab of the app, per lawyer, taking effect on the next call. Available, Screen or Unavailable, changed between a hearing and a meeting. |
| After the call | Call recordings, searchable transcripts and AI summaries. | A push notification, then a written summary, the transcript and a finished file note, in the app and on the matter. |
| Filing to Smokeball | Smokeball's support article says new leads and contacts are created, call summaries are logged to the contact record, and consultations are scheduled with calendar sync, on Smokeball Grow and Prosper+. Clerx's own integration page also describes creating matters. | Automatic. In Smokeball each call becomes a completed task on the matter with the file note, plus a memo or a document. SharePoint gets a document per call under the contact. Clio filing is in development. |
| New enquiries | Its core job: qualifying new leads against the firm's intake process and booking consultations. | A new caller becomes a contact and a lead matter in Smokeball with the call on it, a call back becomes an open task that syncs both ways, and a booked consult lands in the Smokeball calendar. |
| Calling and texting back | From your own phone or phone system. Clerx's AI can follow up leads and send reminders. | Call and text back from the app on the business number. The return call and the texts sit on the same contact timeline and are filed to the same matter. |
| Price | Not published. Its pricing page says pricing is tailored to each firm's intake workflow, call volume, languages and setup needs. | A$79.99 a month per lawyer, GST included, with the number, the answering service and the filing included. No per-call, per-minute, transfer or setup fee. |
Six moments in a lawyer's day, handled two ways
The table says what each product has. These are the moments where a lawyer feels the difference.
You are at your desk and a client rings
With Clerx AI. Clerx's AI answers the call. Whether it then reaches you depends on the transfer and escalation rules set up for the firm, and the caller speaks to the AI first either way.
With EzyBiz LEX. Leave the line in Available and the call rings your phone directly, with the client's name, the matter and your last note on screen from the first ring. You answer as yourself, and when you hang up the summary, the transcript and the file note are written and filed without anyone typing them. If you miss the call, the answering service picks it up in the firm's name.
You walk into court at ten to ten
With Clerx AI. Clerx's website does not describe a way for a lawyer to change availability from a phone. Transfers follow the routing configured for the firm.
With EzyBiz LEX. Tap Unavailable on the Home tab as you walk in and the service takes every call from the next ring. Tap Screen on the way out and genuine callers are put through to you with a one-line summary, while cold callers stop at the front desk. There is no schedule to edit, no code to dial and nobody to notify.
A new enquiry rings at seven in the evening
With Clerx AI. This is what Clerx is built for. The AI qualifies the enquiry, books the consultation and creates the lead in Smokeball with the caller's details.
With EzyBiz LEX. The service answers in the firm's name at any hour, asks what the matter is about, the other party's name, any date that is close and how the caller found the firm, then books a consult or a call back time. The enquiry opens as a lead in Smokeball with the file note attached, and the booking is in the calendar.
You ring the client back
With Clerx AI. You ring back on your own phone. No line or calling app for the lawyer is listed, so the return call is outside Clerx and outside the record.
With EzyBiz LEX. Tap the contact in the app and the call goes out on the business number, so the client sees the firm's number and your personal mobile stays private. The return call is transcribed, summarised and filed to the same matter as the message that prompted it, and a text reply is drafted for you to read and send.
The note for the file
With Clerx AI. Smokeball's article says the call summary is logged to the contact record, with the time, duration and a summary of the enquiry.
With EzyBiz LEX. The file note is written when the caller hangs up, with the summary, the outcome, any booking and the follow-ups, and the transcript beneath it. It is filed to the matter in Smokeball or to your SharePoint library, and when the service cannot tell which matter a call belongs to it asks you in the app.
A busy month
With Clerx AI. Clerx does not publish prices, so the monthly figure at your call volume, and the currency it is billed in, are questions for its sales team.
With EzyBiz LEX. The subscription is the only figure. Thirty calls or three hundred, long intake calls or short ones, the month costs A$79.99 per lawyer.
Where Clerx AI is the better fit
A firm that advertises for new clients and wants every enquiry qualified and booked at any hour, in many languages, with recordings, searchable transcripts and integrations across a long list of legal systems, is who Clerx is built for.
Where EzyBiz LEX is the better fit
An Australian firm that wants one number per lawyer for every kind of call, from new and existing clients alike, with calls ringing straight through when the lawyer is free and each one filed to the Smokeball matter as a file note, in Australian dollars and with its records stored in Australian data centres.
Sources
Clerx's home page, pricing page, FAQ, Smokeball integration page, privacy policy and terms of service, the Smokeball Support Hub article on the Clerx AI integration and the Smokeball marketplace listing for Clerx. All retrieved 30 September 2026. Clerx AI is a trademark of its owner and is not affiliated with Avocado Pty Ltd.
Questions about EzyBiz LEX and Clerx AI
Smokeball's marketplace lists the Clerx integration for the USA as at 30 September 2026, and Clerx's website does not mention Australian numbers or Australian pricing. Ask Clerx directly.
Smokeball's support article for Clerx describes new leads, contacts, call summaries logged to the contact record and consultations synced to the calendar, and Clerx's own integration page also describes creating matters. EzyBiz LEX files each call to the matter as a completed task with the file note, plus a memo or a document, and also creates leads, callback tasks that sync both ways and calendar bookings.
No. It is the lawyer's business line, so existing clients, other solicitors and the court ring it as well. An existing client's call is filed to their matter, and with verified matter conversations turned on a client who proves they hold the mobile on the contact record can hear where their matter is up to.
No. The answering service is automated and says so. In Screen mode it puts genuine callers through to the lawyer, and a caller who asks for a person is offered to be put through or to leave a message for the lawyer.
It was compiled from Clerx's public website and Smokeball's support documentation on 30 September 2026. If something on the Clerx side has changed, tell us and we will correct it.
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