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Business numbers and porting for law firms

A dedicated Australian business number for each lawyer, ready in minutes, or port the number you already have. Your current service keeps working until the day the port completes.

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A new Australian number

Choose a mobile or a landline number in the app. It is live within minutes, it shows your firm on caller ID when you call out, and it is yours: it can be ported away if you ever leave.

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Port the number you have

Bring your existing number across so callers never learn a new one. Your current service keeps working until the day the port completes, and nothing is missed in between.

Calling out and texting from the firm's number

Calls and text messages sent from the app come from the business number, so your personal mobile stays private and everything sits on the caller's timeline next to their calls.

Outbound calls are made from the app and show the business number to the person you are calling. Text messages from the number appear on the contact's timeline in the app and, once the firm is connected, are logged against the matter. For replies, EzyBiz LEX drafts a message from the conversation so far and you read it, change what you want and send it, so nothing reaches a client without you.

Each lawyer has their own number and their own line, and the mode for that line, Available, Screen or Unavailable, can be changed in the app between a hearing and a meeting.

Porting, step by step

  1. Start the port in the app once you have subscribed. You will need the account name and number as they appear on your current carrier's bill.
  2. We lodge the port request. Your existing number keeps working with your current provider while it is processed.
  3. Mobile ports in Australia usually complete within a few business days; landline ports take longer and depend on the losing carrier. We tell you the day before it switches.
  4. On port day the number moves to EzyBiz LEX. QRYSTEL intelligence is already configured, so the first call after the switch is answered in your firm's name.

Australian numbers, Australian data

EzyBiz LEX numbers are Australian numbers. Call summaries, messages and call details are stored in Australian data centres (transcripts only until they are filed to the firm's own system, or for three months when there is nowhere to file them) and handled under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. See data residency for the detail.

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Numbers and porting questions

Yes. Port it to EzyBiz LEX at no charge. Your current service keeps working until the day the port completes.

Australian mobile numbers, and landline numbers for the capital cities and regions. Mobile numbers can send and receive SMS from the app; landline numbers use a shared SMS sender.

Mobile number ports in Australia usually complete within a few business days once the losing carrier has validated the request. Landline ports take longer and depend on the losing carrier. Your number keeps working with your current provider until the port completes.

Yes, and that is how EzyBiz LEX is meant to be used: one number per lawyer, so calls, messages and the filed record stay with the person the client is dealing with. The firm's main number can be ported in as well and directed to whoever you nominate.

No. Calls come to the EzyBiz LEX app on the phone you already carry, with the business number shown to the caller when you call out.

Get started

Start with a new number, or port the one you have

Try it for yourself, setup in minutes.

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