Microsoft Teams Phone for law firms
Teams Phone adds calling to the Microsoft Teams a firm already runs. Microsoft publishes Australian prices, which few general phone systems do, and lists no legal practice management integration, so the file note is the lawyer's to write.
No Smokeball, LEAP, Clio or Actionstep integration is listed. A call nobody answers goes to Teams voicemail, transcribed.
We make a competing product
EzyBiz LEX is ours and appears under alternatives. Everything said about the system on this page comes from its own website and from Smokeball, LEAP, Clio and Actionstep as at 3 October 2026, with the sources at the foot of the page, and where a site is silent the page says so.
Microsoft Teams Phone for a law firm, in six facts
As published by Microsoft Teams Phone and by the practice management vendors on 3 October 2026.
What it is
Calling added to Microsoft Teams, on the Teams desktop and mobile apps and on Teams-certified handsets, bought on top of a Microsoft 365 licence that includes Teams.
Published Australian price
AU$15 a user a month for Teams Phone Standard, which needs a calling plan or an operator's lines on top, or AU$32.90 a user a month for Teams Phone with domestic calling, both paid yearly and before GST, on Microsoft's Australian page.
Smokeball, LEAP, Clio and Actionstep
Not listed by Microsoft or by any of the four vendors.
Who answers when the lawyer cannot
Voicemail, transcribed in Teams; an auto attendant and call queues can route the call to other staff first.
Documents
Outlook and Word are in the same licence, which is where many firms keep file notes by hand.
Numbers
Australian numbers through Microsoft's calling plan, an operator connect partner or the firm's own carrier.
Who it suits, and who it does not
A firm that runs on Microsoft 365, keeps its files in SharePoint or a document system and writes its own file notes, and wants one app for chat, meetings and calls. A firm that only needs internal calling and the occasional client call on a published price.
A firm that wants calls on the matter in its practice management system, because nothing is listed. A sole practitioner who misses calls in court, because the unanswered call is a transcribed voicemail, not an intake. A firm that wants a legal answering service on the same line.
Alternatives for a law firm
The two systems on our guide that were built for lawyers, with what each writes to the matter.
EzyBiz LEX
A business phone for each lawyer with
VXT
A cloud phone system and AI notetaker for lawyers with published integrations for Smokeball, LEAP, Clio and Actionstep: time entries and matter notes for every call a lawyer takes. A$90 a user a month billed monthly, before tax, plus $5 a number. The right pick for a LEAP or Actionstep firm. More.
Questions about Microsoft Teams Phone for law firms
No integration is listed by Microsoft, Smokeball, LEAP, Clio or Actionstep as at 3 October 2026. A Teams firm that wants calls on the matter adds a legal phone system beside it, or files notes by hand.
Microsoft lists Teams Phone Standard at AU$15 a user a month and Teams Phone with domestic calling at AU$32.90, both paid yearly and before GST, on top of a Microsoft 365 licence that includes Teams. The Standard plan needs a calling plan or an operator's lines before it can make outside calls.
Yes, side by side. Teams Phone for the office and internal calls, and an EzyBiz LEX number on each lawyer's mobile for client calls, so those are answered when the lawyer cannot and filed to Smokeball or SharePoint. SharePoint filing means a Microsoft 365 firm gets the file note into the document library it already uses.
Voicemails are transcribed in Teams, and Teams meetings can be transcribed; live transcription of ordinary phone calls depends on the licence and the admin settings. The caller must be told at the start of any call that is recorded or transcribed.
Primary sources and further reading
Every section reference and figure in this guide traces to one of these. They are listed so you can check the guide rather than take its word for it.
- Microsoft Teams Phone pricing, Australia, Microsoft. Prices exclude GST and need a separate Teams licence.
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EzyBiz LEX is the lawyer's phone system: a law firm phone system with a law firm answering service built in, which also works as a virtual receptionist for law firms and an AI receptionist for law firms. It answers when you can't, and files every call to the matter.